ASSIGNMENT 20: BUSSINES COMMUNICATION AND TECHNOLOGY 

NAME: Cinthia Segura Pérez

NUA: 117494 

1.      What is Managing information withing and outside the organization?

Information management helps to maintain control over the information that circulates in the company, it can be internal such as financial matters, issues with suppliers, production, sales, etc., or external such as dealing with the media, managing corporate news, controlling the crisis of public companies, etc. All of this through the use of technological means that have evolved over time and with new knowledge.

2.      What is the importance of it?

Information Technologies facilitate the exchange of information, but for that information to be organized and only be viewed by authorized persons, information management tools are used, which allow reducing times in sending messages and are not so expensive, in addition to allowing more efficient communication.

3.      What are the new technologies that companies have to manage for communications purposes?

• E-mail
• Internet
• Voicemail
• Faxes
• Teleconferences
• Telecommuting

4.      Describe the role of technological discoveries throughout history.

People have been the main work tool, however, man has sought to facilitate their activities more and more, so that the work is faster and faster.

The first tools were the telegraph and the telephone. With the arrival of computers, communication became more streamlined until packages of tools were developed that allowed the activities to be applied more in a technological way.

5.      What is the importance of technologies in the globalized business world?

We are in a globalized world, where the use of technology brings us closer to people who are even on the other side of the world. This in turn has allowed the information to arrive quickly but also the competition to grow, so for a business, keeping up to date on trends and what its customers want is a very important aspect that will generate an advantage. in giving the market what it needs.

Also, the use of technologies allows reducing the costs that could be generated by carrying out all its activities with human labor.

6.      Describe the use of the technologies in the communication field.

Technologies are very agile tools when it comes to communicating, as they allow us to stay updated quickly and constantly, in addition to the fact that many of them, especially digital ones, have security systems that allow information to only be transmitted between managers, suppliers, or with whoever you want.

7.      What are the Do’s and Don’ts of Electronic Communication?

Do´s:

·        Include only the necessary information in your messages.

·        Prioritize important messages.

·        Take care of the wording so that it is understandable and legible.

·        Secure the information that is sent and received.

·        Choose the system and information that suits my needs.

·        Answer what needs to be answered.

Don´ts:

·        Do not send confidential information

·        Be responsible with the information received.

·        Do not send more information, only the most important.

8.      How have the Information & communication technologies changed the structure of business organizations?

Information technologies have had a massive impact on companies. Many departments and lines of command have been simplified thanks to the use of these tools, as they have reduced jobs and even allowed other people to work remotely.

Communication technologies have also streamlined processes and helped companies to be more productive since it is now easier for them to know what their customers demand, as well as to be able to promote themselves outside their territory. In the same way, it has facilitated communication with suppliers and customers.

9.      What are the legal and Ethical implications of the use of technologies? Explain the in detail.

Information accessible through technologies can be used for good or bad. There are many people who violate privacy by reading messages, spying on them, and so on, which in turn has legal consequences if reported.

It is the responsibility of each person how they will make use of that information, and the way in which they use it will be guided by the ethics of each one. When you are in the workplace and in general in everyday life, you must be aware of what is right and what is wrong, and we must guide our actions around it.